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FAQ

Frequently Asked Questions

To save you time, we have put together a list of the most frequently asked questions and some questions we thought you would want to know.

We love to hear from you and are always happy to answer any questions which may come up, our only ask is that before you reach out, please take some time to read the questions below and see if your question has been answered here first. If it hasn’t been, feel free to contact us and say hi.

P.S. make sure to look through the list each time, as we update this list often with any additional questions that come up!

Overdims specializes in streamlining the process of obtaining permits for overdimension freight movement across the U.S. Our subscription-based app  ensures smooth, efficient and hassle-free handling of oversized freight permits for carriers, brokers, and shippers.

Absolutely! Overdims is specifically designed for the acquisition of overdimension permits quotes instantly. We provide a seamless platform for submitting nationwide overdimension permit requests – no matter how many states your route takes you.

It’s your backstage pass! During the trial, your VIP ride begins! Instant permit route quotes, permit submissions, cost estimates, and expedited processing—all at your fingertips. It’s your risk-free ticket to our smooth-sailing platform. During this time, you pay a flat fee of $99.99 for any permit requests, until your actual subscription kicks in, and then your service price will update accordingly.

P.S. If you’re subscribed to a plan that has some permits included, this will not kick in until your subscription begins after your free trial

Unfortunately, subscriptions are non-refundable. While we’re sad to see you and definitely hope to see you again in the future, you’re in control! You can cancel anytime, no strings attached.

Sorry, once that request’s in, it’s off to the races! Permit payments are non-refundable due to immediate processing.

Yupp!! Our priority processing fee is the express lane for your permit request. By opting for the Overdims priority add-on, your permit request will be given expedited Overdims processing past the regular queue!

The priority fee? That’s your golden ticket to the front row! Your permit request jumps the Overdims queue above other customer requests, gets Overdims services expedited processing, and lands in the hands of the DOT quicker.

**Please keep in mind, this fee is for Overdims services only. There is no state DOT priority service.**

Ah, the “super load” status! For an additional fee, our support team’s ready to tackle these exceptional loads. For loads classified as “super loads,” additional state-specific requirements may apply. Contact our support team for personalized guidance and assistance in navigating the specific protocols and permits necessary for these exceptional loads.

While we are definitely sad to see you go and hope we get to see you again, you can easily cancel your subscription by accessing your account settings or contacting our support team. Once canceled, your subscription will not renew for the following billing cycle.

Protecting your data is our priority. We only collect  information deemed necessary compliance purposes and operations of our business. Click here to review our Privacy Policy!